Compassion International Senior IT Support Manager Job in Kenya

Aug 5, 2016

Compassion International is a Christian child development organization committed to child advocacy and working in partnership with local churches to foster holistic development of children living in extreme poverty. 

As part of our continuing growth, Compassion is looking for evangelical Christian professionals to fill the following position:

Senior Manager, IT Support - Kenya

The primary purpose of this position is to Lead the information technology support function by providing application and operational support within local offices or remotely. 

The incumbent will exercise considerable initiative to ensure accomplishment of department responsibilities and strategies, following key industry practices and organizational policy within approved budget

Job Responsibilities
  • Provides leadership, to ensure achievement of operational priorities and initiatives, integrating priorities within organizational strategies to ensure that department’s purpose is fulfilled.
  • Analyzes software and infrastructure solutions utilized by the team’s client group and anticipates potential issues or problems. 
  • Serves as a consultant in the analysis of new technologies to be adopted by the client group and therefore supported by the client service support team.
  • Directs operations of the client service support team of subordinate managers and professionals accordingly.
  • Provides appropriate training and development opportunities for client service professionals in applicable areas of global IT standards and practices. Leverages team resources to solve complex technical problems for the client groups served.
Knowledge, Skills and Capabilities Required
  • Education: Bachelor’s degree in Computer Science, Technology Management or related discipline. Equivalent experience, training and certification may be substituted for education.
  • Fluent in English but other additional languages will be an added advantage.
  • The role requires travel (away from home for up to two weeks at time).
How to Apply

Interested candidates who meet the requirements are encouraged to CLICK HERE to send their application online by 18th August 2016.


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