Telkom Kenya Sector Manager Job Vacancy

Aug 31, 2016

Position: Sector Manager
 
Reporting to: Head of Corporate Sector
 
Range: R2U
 
Department: Enterprise Division   

Role Purpose: He/ She will be required to define and execute growth oriented sector specific sales and retention strategies across assigned vertical markets. 

He/ She will provide leadership to the sales team with the objective of increasing business opportunities and generating revenues from Key Corporate customers.

 
Duties and Responsibilities
  • Sector Operational Plan: Develop and implement long-range sales and retention operational plans, objectives, tactics and pull-through programs to maximize results.
  • Sales & Retention Initiatives: Evaluate and implement appropriate sales and retention initiatives, recommending enhancements to improve win ratios and revenue growth within the sector.
  • Performance Management: Ensure that the team is able to meet and exceed new sales, renewals, retention, collections, and customer engagement targets.
  • Training & Development: ensure the right training and development is availed to the assigned team to equip the customer relationship managers with the right skills for top performance.
  • External / Customer Engagement: Develop multi-level and multi-functional relationships to drive solutions that are innovative and provide value / benefit relative to the customer’s respective business needs.
  • Enterprise Service Reviews: Ensure that all assigned enterprise customers are constantly engaged with formal service review meetings by the Customer Relationship Managers as well as regular planned or ad-hoc customer visits by the Sector Manager.
  • Account Development: Ensure overall account management to build and maintain strong, long-lasting customer relationships with a view to maximize the lifetime value of the customer.
  • Key Contact Person: Be the lead point of contact for all matters specific to the customers within the defined account portfolio and develop a trusted advisor relationship with the customers.
  • New Sales Opportunities: Meet and exceed sales targets by developing long-term relationships within the targeted customers and identifying upselling and cross-selling opportunities within existing accounts.
  • Cash & Collections: Complement company’s efforts in ensuring that new sales are delivered, billed and translate to cash.
  • Contract Renewals: Manage contract renewals and proposal responses to RFPs & RFQs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers.
Academic / Professional Qualifications
  • Bachelor’s Degree in Business, Finance or other relevant field (or equivalent)
  • Minimum of 5 years’ experience in high dollar value consultative selling and relationship management preferably within major accounts
Key Competencies:
  • Strong Leadership and Internal Stakeholder Management Skills
  • Excellent in communication, presentation, business reporting, competitive proposal writing and negotiation skills
  • High end sales generation and closing ability
  • Strong Organizational & Planning Skills
  • Strong problem solving & team management skills
  • Strong financial skills by understanding the costs to serve and its impact on the Profit & Loss (P&L).
This position is opened to Kenyan citizens only. 

If you fit the required profile, please apply highlighting how your qualifications, experience and career aspirations match the requirements for this position.
 
Application should be sent by latest 12th September 2016, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees. 

Apply through recruitment@telkomkenya.co.ke and quote the job title in the subject field.

Only shortlisted candidates will be contacted




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