Tribeka Holdings General Manager Job in Nairobi Kenya

Aug 3, 2016

Tribeka Holdings

General Manager

An exciting opportunity has arisen for a general position at a club in Nairobi.
Job Objective: Directs all hotel operations, and assesses, evaluates and meets the short and long-term needs of the hotel to ensure its success.

Key Responsibilities
  • Develops and implements the strategic plan, marketing plan, budget and Goals program to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability.
  • Ensures highest level of guest satisfaction by providing, within corporate standards, quality guest services and amenities.
  • Manages the function of all hotel personnel through supervision of second in command and, directly or indirectly, of hotel department heads.
  • Monitors present and future trends, practices and systems in the hotel industry and determines ad ensure execution of competitive programs.
  • Participates actively in selling his hotel through personal involvement with all potentials markets
  • Conducts weekly inspections and ensures physical facilities are kept in optimal condition by full implementation of preventive maintenance programs and judicious planning
  • Oversees and directs the personnel function of the hotel including recruitment, hiring, orientation, coaching, counseling, training wage and salary administration, labor relations, performance appraisal and succession planning.
  • Is responsible for security and safety of guest and employees and ensures emergency procedures are established, well publicized, practiced and enforced.
  • Implements Management Development and Succession Plans in coordination with Corporate and Divisional staff and recommends high quality management candidates.
  • Monitors applicable laws and regulations and ensures compliance.
  • Established and maintains effective internal communication including weekly department head meeting to ensure optimum teamwork and productivity.
  • Establishes and maintains a prominent level of visibility and involvement in his property and in business, social and governmental communities.
  • Establishes and maintain effective employee relations
  • Installs and monitors cash management programs including inventories and receivables
  • Develops recognition programs, advertising and promotion campaigns to obtain greatest market awareness and patronage
  • Reviews energy conservation programs to ensure minimum energy and utility consumption without sacrificing human comfort.
  • Monitors purchasing practices to ensure compliance with IHC policy and procedures
  • Contributes to LRH growth by identifying communication potential development opportunities.
  • Establishes and maintains effective communication with owning company and keeps fully aware of its organizations and operating structures.
  • Performs other assignments as defined  by the needs of the property or as directed by supervisors   
  • The ability to work and communicate effectively with the general public, other members of the team and with all levels of management
  • Excellent organisation and time management skills
  • The ability to remain calm and effective under pressure.
  • Team player
  • Ability to lead and motivate a team
  • Good IT skills
  • Ability to carry out risk assessments   
  • Full understanding of licensing responsibilities and environmental health standards
  • Awareness of statutory requirements applicable to food and drink service.
  • Proven experience in established bar, restaurant, conference or banqueting business
  • People management/team leader experience with the ability to motivate and inspire performance
  • Experience of being both a team leader and team member with proven ‘people skills.
  • Good general level of education
  • Diploma in Food and Beverage
  • Basic Food Hygiene
  • First Aid
  • Health & Safety
  • Supervisory Training
  • Customer Care
Special Requirements
  • Flexible towards hours of work. Female candidates are encouraged to apply.   
How to Apply
Interested candidates should email their CV and Application letter only to; Cc to so as to reach us by Friday 19th August 2016. 

Only shortlisted candidates will be contacted.

State your expected salary.


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