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Nov 2, 2016

CDSC ICT Support Officer Job in Kenya

The Central Depository & Settlement Corporation Limited (CDSC) is a limited liability Company approved by the Capital Markets Authority to establish and operate a system for the central handling of deliveries and settlement of securities in the Capital Markets in Kenya.
 
The company is seeking competent personnel to fill the below position:
 
Position: ICT Support Officer
 
Primary Function of the Job Holder: Providing ICT support services as required
 
 
Key Responsibilities
  • Implement help desk tools / solutions in line with user requirements and develop necessary measures to prevent frequently occurring outages.
  • Maintains incident /problem records, consolidate the same and prepare reports to support CDSC management in the decision making process.
  • Manage desktop and configuration and ensure that employees with necessary authority/requirement are provided access to certain in line with CDSC IT policies, procedures and standards.
  • Resolve end user issues related to hardware, network and communication systems and refer serious challenges/problems to superiors and obtain the necessary feedback on how to approach or solve critical issues.
  • Provide training to users for applications.
  • Initiate awareness on efficient and effective working ways for end users and on how end users can secure their systems.
  • Enforce end user security measures such as password policies and provide training and initiate awareness on the same.
  • ICT Procurement
  • Library Management
Knowledge, Skills, Qualifications and Experience required for this Role
  • At least a bachelor’s degree in Information technology
  • At least 1-2 years relevant experience
  • Excellent knowledge of PC/LAN operating systems, Microsoft Windows, corporate
  • ICT security and viral protection systems.
  • Knowledge of web design and Microsoft windows network administration
Competencies required for this Role
  • Sound knowledge of wide variety of application systems
  • Ability to work with a diverse group of people
  • Strong interpersonal and communication skills
  • Good planning, organizational and analytical skills
Interested candidates who meet the requirements are invited to send their covering letter& CV by email to [email protected], with the job title on the subject line. 

Closing date: 16th November 2016

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