Travel Consultant Job in Nairobi, Kenya

Dec 24, 2016

We are looking for a Travel Consultant with great enthusiasm for our client, a leading online travel company in Africa. 

Location: Nairobi, Kenya

You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). 

The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

 
Responsibilities
  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps and event programs)
  • Collect deposits and balances
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Handle unforeseen problems and complaints and determine eligibility for money returns
  • Attend conferences to maintain familiarity with tourism trends
  • Create and update electronic records of clients
  • Maintain relationships with key persons
  • Keep financial statements and documents
  • Reach the revenue and profit targets
Requirements
  • At least 2 years of experience as a travel consultant
  • Excellent knowledge of traveling software (computer reservations systems and e-travel)
  • Proficiency in English; knowledge of additional languages is an advantage
  • Exemplary sales skills and customer oriented approach
  • Well versed in various areas of travel (domestic/international, business/holidays, group/individual)
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises
  • Degree in Hospitality, Travel, Tourism, Business or relevant field
  • Female candidates with personal travel experience will be preferred
Apply

Interested candidates to send their CVs to vacancies@jantakenya.com with the subject ‘Travel Consultant’ on the subject line. 

Applications to be received by 31st December 2016.

Do not attach any certificates





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