Wanda Agriculture Customer Care / Telesales Interns Jobs in Kenya

Jun 15, 2017

Wanda Agriculture
 
In efforts to build capacity and prepare for the scale-up phase Wanda is recruiting for the following position:  

Job Title: Customer Care / Telesales  Interns
 
Reports To: Customer Care Supervisor 
 
Function: Commercial Services
 
 
Responsible for: Customer support in understanding the products and identify solutions to fit their needs, generating sales and renewals, whilst continuing to achieve customer satisfaction levels.
 
Key Tasks
  • Telesales
  • Good Agriculture Practices Promotion (GAP)
  • Customer Complaints Management 
  • Enquiries Management
  • Marketing Support 
Knowledge, experience and qualifications required
  • Degree in Agriculture or Horticulture
  • MUST be graduates from University of Nairobi, JKUAT and Egerton
  • Minimum of 1 years customer service experience in Telesales driven customer service organization
  • Able to speak one of the local languages fluently: Kikuyu, Kamba, Kimeru, Luhya, Kalenjin, and Kiswahili
Personal skills and attributes required
  • Customer Oriented
  • Excellent Communication Skills
  • Problem Solving
How to Apply





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