Social Enterprise Area Manager Job in Western Kenya

Jul 8, 2017

Duma works is recruiting an Area Manager. 

The hiring company is a social enterprise that uniquely combines financing and last-mile distribution of modern household goods in a one-stop shop for the rural areas specifically in Western Kenya.

About the role: The area manager will recruit, train and manage a team of around 8 junior staff called group coordinators whose main job is to build relationships with clients and is a mix of a sales and a loan offer role. 

 
The hire will be responsible for achieving set targets for the area that include both sales and client repayment behaviour. 

The hire will also work directly with one of the founders on business development and strategy. 

In addition, this is an opportunity to be part of a growing start-up with big ambitions and a dedicated team but it also means that it’s a rapidly changing environment. Be aware!
 
Key activities and deliverables of the role
  • Recruit and train group coordinators under the current curriculum in the area of your operation
  • Obtaining and retaining the right talent is a strategic priority at Bidhaa Sasa
  • Monitor and support the team of group coordinators ensuring they reach their targets in their assigned territories and administrative duties are completed
  • Continually evaluate the team, conduct performance review and develop internal trainings to strengthen skills
  • Analyse company customer relations and how to improve service for current and new customers
  • Run the area office, including all administrative duties, and travel frequently to the field to monitor activities, manage team, and meet with customers. You run the show! There are no secretaries and all that!
Requirements
  • You’re passionate about rural development and making a difference for the less well-off in this country and excited about working in a multi-cultural environment
  • Excellent relationship building skills are a must. Above all, you’re a listener. You are self-driven, highly organised and able to operate independently towards set targets
  • At least one-year experience of managing a team of employees (not just casual workers)
  • Minimum two years’ experience as loan officer or field officer working directly with clients in rural areas
  • Sales experience an advantage but not a must
  • BSc in Business Studies, Rural Development or equivalent
  • Willingness to start trainee programme in Webuye or Kapsabet for 2 months before relocation to Mumias, Vihiga or Matunda. We run a 6 day work week out there
  • Knowledge of local dialects a strong advantage.
Apply

Send your Cover Letter and detailed CV to apply@jobs.dumaworks.com marking the subject as “2910”, Your Full name & Phone number e.g. 2910 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.

Deadline for receiving applications: Friday, 14 July 2017

N.B.* You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test.

If you apply and don’t meet these minimum qualifications, we won’t be able to forward your application to the employer.





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