Technical Support Job in Nairobi, Kenya

Jul 1, 2017

Job Vacancy: Technical Support

Location: Nairobi

Duties and Responsibilities:
  • Administer, maintain and support the unified communication and IP infrastructure within the company.
  • Be part of the team that undertakes the development, testing, and implementation of new technology, reviewing the completed projects effectively
  • Provide technical expertise in design, development and integration of systems
  • Troubleshoot LANs, servers and routers, switches and staff help desk issues.
  • Set up, monitor and maintain networks and computer systems.
  • Respond to technical inquiries, logging service and repair, creating manuals and guides, and training clients, staff, and associates.
  • Efficient capacity planning by identifying resources and requirements for task/project implementation
  • Configure and troubleshoot IoT devices, sensors as well as administering FMS support to clientele
  • Maintain contact with tier three service providers in resolution of support issues e.g. ISPs
Requirements:
  • Bachelors/Diploma in Computer Science, Information Technology, Computer
  • At least 3 years Sales. Having worked in a tracking system company is an added advantage
  • Engineering, or any other computer-related field
  • Certification in networking
  • Prior experience with Unified Communications is an added advantage
  • An impeccable command of the written and spoken English
  • Ability to deliver timely and accurately in a fast-paced environment
  • Ability to work odd hours
  • Good presentation skills
  • Should be ambitious, innovative and a go-getter
This job is only available to registered candidates, and if qualified and want to register send your CV to recruitment@jantakenya.com with the title ‘Technical Support’




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