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Oct 20, 2016

Norwegian Refugee Council Information Management Consultant in Dadaab, Kenya

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. 

NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water, sanitation and hygiene sectors.

The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. 

In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs

Terms of Reference
Title: Information Management Consultant (Kenya nationals only)  

Duty Station:
Dadaab, Kenya with frequent travel to Nairobi

Reporting To: NRC Area Manager, North-Eastern Kenya   
Ref. nr.: 3239036845


Number of positions: 1

1. Background: The Norwegian Refugee Council (NRC) is an independent, humanitarian, non-profit, non-governmental organisation providing assistance, protection and durable solutions to refugees and internally displaced persons worldwide.

NRC has been operational in Kenya since 2007 including working in Dadaab providing education, WASH and Information, Counselling and Legal Assistance (ICLA) interventions in all five camps. 

NRC is scaling up its cross-border response in the context of the voluntary repatriation exercise of Somali refugees from the Dadaab camp complex. 

A cross-border action has been initiated between NRC Kenya and Somalia country offices with the overall objective of NRC’s engagement in the repatriation process to ensure that return to Somalia is voluntary, informed and sustainable.

In the second half of 2016 NRC Kenya is significantly scaling up its cross-border activities which requires NRC to ensure that all additional complementary activities in Dadaab are of high quality, implemented on time and well coordinated with both humanitarian actors in Dadaab and with NRC Somalia and their international and local partners.

It requires NRC to develop information management tools and internal systems to ensure the sustainability of the response and make recommendations for 2017 programme work.

2. Objectives

The overall objective of the consultancy is to support the effective and sustainable scale up for NRC Kenya’s cross-border programme in Dadaab. 

The consultant will be responsible for supporting the country office in the following key areas:
  • Support the set up of internal information management systems between NRC Kenya and Somalia to support the voluntary repatriation process. Establish a data information platform for key data, documentation and internal updates for area of return information and referrals between the two country offices in coordination with NRC Somalia.
  • Support the development of area of returns information package and data management platform to be utilised at return help desks and during group information sessions.
  • Support the development of associated updated information, education and communication materials (IEC) materials to support ICLA activities in Dadaab.
  • Set up internal reporting systems for project activities and coordination between Dadaab and Nairobi on project implementation. Support the adaption of current M&E tools to cross-border programming.
  • Ensure that project activities and achievements are well documented for donor engagement and external communication purposes.
3. Key Deliverables

The key deliverables for the consultancy include:
  • Set up of internal information management systems between NRC Kenya and Somalia on area of return information. Ensure that the database and information platform/system are catered to NRC’s cross-border needs to provide accurate area of return information and meet internal standards for data protection.
  • Finalisation of updated IEC materials/brochures on housing, land and property (HLP), legal identity and mine risk awareness.
  • Develop and field test internal reporting tools including a dashboard and produce biweekly reporting based on information gathered for sharing between field country teams.
  • Produce a series of external communication/donor reports/updated dashboards for NRC’s engagement with key stakeholders analysing the voluntary repatriation process, information on area of returns and implementation of NRC activities.
  • End of consultancy report with analysis of provision of current information services in Dadaab and how these could be adapted based on enhanced information management tools to increase the protection beneficiaries.
A progress plan with key milestones will be agreed with the consultant in the first week of the consultancy and will be the basis for performance management.

4. Skills and Competencies
  • Master’s degree in social sciences or a related field.
  • Minimum of 5 years of progressively increasing management responsibilities in complex refugee/IDP programs or related social services programs of similar scope.
  • Prior experience in designing and setting up internal information management systems.
  • Demonstrated ability to produce high quality donor reporting and external communication materials.
  • Fluency in English is required.  Knowledge of Somali an asset.
5. Additional Information

NRC anticipates bringing on board full time until end of December 2016 (maximum period of two months). 

The consultant with be based in Dadaab and accommodation will be provided at NRC’s compound. 

The consultant will conduct frequent missions to Nairobi to support internal (NRC Kenya) and cross-border (NRC Somalia and partners) coordination. 

NRC will cover the costs of transport, accommodation and per diem while on mission to Nairobi. 
Search criteria:
  • Location: Kenya
  • Industry: Emergency Relief
  • Special field: Information, Counselling & Legal Assistance
  • Role: Consultant
How to Apply

Go to to apply online
Deadline for application: 02/11/2016

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