ICT Authority Head of Managed Units Job in Kenya - Kenyan Jobs Blogspot :: The best career opportunities in Kenya

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May 30, 2017

ICT Authority Head of Managed Units Job in Kenya

The ICT Authority is tasked with rationalizing and streamlining the management of all Government of Kenya ICT functions. 

Its broad mandate entails enforcing ICT standards in Government and enhancing the supervision of its electronic communication.

The Authority also promotes ICT literacy, capacity, innovation and enterprise in line with the Kenya National ICT Masterplan 2017.

Job Title: Head of Managed Units

Vacancy No: ICTA/IS/01/17

Reports to: Director Shared Services
Division: Shared Services
Terms of Service: Permanent
Duration: Permanent

Job Grade: 3
Key Tasks:
  1. Design and maintain a managed unit which provides the necessary support for efficient operation of ICTS within a ministry or county in line with ICTA service level agreements (SLAs)
  2. Orient staff to efficiently work in a Managed Unit
  3. Manage agreements and service delivery with ICTA and private sector infrastructure and systems service providers to ensure optimal services within Managed Units
  4. Receive Managed Unit client feedback and respond in a timely and satisfactory manner
  5. Monitor and evaluate the performance of Managed Units and continuously improve their performance
  6. Ensure that Managed Units are cost effective7. Market the managed unit approach to ICT management to Ministries and Counties
  7. Perform any other duties as may be assigned from time to time.
Knowledge, experience and qualifications required:
  1. A university degree in Information and Communication Technology (ICT) or in any other ICT related discipline from a recognised institution
  2. Nine years relevant experience
  3. Experience in planning, delivering and monitoring ICT technical services is in line with defined priorities, policies, priorities and budget
Personal Skills:
  1. Management experience in leading and developing an ICT support team.
  2. Analytical skills; able to evaluate information and situations and take sound decisions
  3. Project management skills and ability to prioritise
  4. Excellent organisational and analytical skills
  5. Proven leadership skills
How to Apply

CLICK HERE to apply online

Deadline for application is 2nd June 2017

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