Hotel Receptionist Job in Nairobi Kenya - Kenyan Jobs Blogspot :: The best career opportunities in Kenya

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Jun 28, 2017

Hotel Receptionist Job in Nairobi Kenya

Job Title: Receptionist - Hotel
 
Salary: 30K
 
Location: Nairobi
 
Our client is fast becoming a lead in luxury living. They currently operate luxury serviced apartments and soon will be opening a luxury boutique hotel. 

They seek to hire a highly professional and customer service oriented individual to create an excellent guest experience. 

 
He / She should be an ambassador for the brand and the hotel.
 
Responsibilities
  • Greet, register, and assign rooms to guests
  • Assist in bookings and reservations
  • Operate the switchboard
  • Attend to all routes of room bookings, such as online, phone, and in person.
  • Maintain orderliness and cleanliness at the front area
  • Answer telephonic and in-person queries related to the hotel services and resolved any issues
  • Process guests’ check ins and outs
  • Prepare and complete room and restaurant bills
  • Assist guests’ in storing valuables in secure deposit box
  • Liaise with other departments of hotel
  • Handle payments through cash, cheques and credit cards
Qualifications
  • A diploma in Business Management
  • Must have at least 2 years experience working in a hotel, preferably as a receptionist
  • Excellent Communication skills
  • Good Customer service skills
  • Good interpersonal skills.
  • Must be orderly.
  • Ability to multi-task.
  • Good crisis management skills
How to Apply
 
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Receptionist - Hotel) to [email protected] before Thursday 6th July 2017. 

Kindly indicate current/last salary on your CV.
 
N.B: We do not charge any fee for receiving your CV or for interviewing. 

Only candidates short-listed for interview will be contacted.

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