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Jul 10, 2017

Aga Khan University Hospital Patient Referral Coordinator Job in Kenya

The Aga Khan University Hospital

Job Vacancy: Patient Referral Coordinator
Marketing & Business Development Division
Ref No: 07/005

Aga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. 

It is the only hospital in Kenya accredited by the Joint Commission International from USA. 

The University Hospital has been providing high quality care for the people of East Africa and beyond for over 50 years.
Applications are invited from candidates who meet the requirements for the position of Patient Referral Coordinator in the Marketing Department in the Marketing & Business Development Division.
Position Summary: The Patient Referral Coordinator will provide corporate client support, serving as a liaison to specific corporate clients and also participating in formulation of business growth plans for the hospital.

Key responsibilities:
  • Communicate and Coordinate referral appointments from outside doctors
  • Organize one-on-one visits with corporates in regards to outside referrals and processes
  • Plan for one-on-one visits to doctors mainly outreach centres and other referring doctors
  • Follow-ups through emails and telephone conversations
  • Respond to questions, requests and concerns regarding the status of patient referrals, care coordination or follow-up status.
  • Continuously work with the foundations of medical tourism ensuring we follow best practices, negotiate on accommodations and if necessary packages for long stay and family accommodations
  • Coordinate care and ensure the referring doctors are updated on patient progress and discharge plan
  • Keep the referring doctor’s and institutions database and continuously update on AKUHN new services/clinical staff
Skills, Qualifications and Experience:
Applicants must have a bachelor’s degree in Marketing or equivalent. 

The successful candidate(s) should have a minimum of five (5) years of Hospital Care Management experience, strong interpersonal skills, ability to work well under pressure and good time management.

 S/he should be an expert in report writing. Knowledge of French will be an added advantage 

To Apply:
Applications together with detailed Curriculum Vitae, names of three referees, clearly indicating current & expected pay should be sent to,

the Manager, Recruitment, 
Aga Khan University Hospital, 

so as to reach not later than 14th July, 2017.
Please Quote the position title and reference number on the email subject.
Only short listed candidates will be contacted

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