IT Support Officer Vacancy in Kenya - Kenyan Jobs Blogspot :: The best career opportunities in Kenya

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Jul 13, 2017

IT Support Officer Vacancy in Kenya

Job Vacancy: IT Support Officer

Vacancy: 20K - 30K
The Job description is :
  • Installing and configuring computer hardware, software, systems, networks, printers, soft phones, extensions (Grand stream), servers and scanners.
  • Planning and undertaking scheduled maintenance upgrade
  • Setting up accounts for staff, ensuring that they know how to log in.
  • Solving password problems.
  • Talking to clients and computer users to determine the nature of any problems they encounter.
  • Responding to breakdowns.
  • Investigating, diagnosing and solving computer software and hardware faults.
  • Repairing equipment and replacing parts.
  • Mentoring junior IT and technical staff.
  • Obtaining replacement or specialist components, fixtures or fittings.
  • Checking computer equipment for electrical safety.
  • Maintaining records of software licenses’.
  • Managing stocks of equipment, consumables and other supplies.
  • Responsible for troubleshooting any technical problems in the most efficient way possible.
  • Shift and on-call work may be required, particularly where computing equipment is in continual 24-hour operation.
  • Supporting the roll-out of new applications
Key skills for technical support officers
  • DIPLOMA in  IT or Related course.
  • Technical and analytical skills.
  • Organizational skills.
  • Interpersonal and communication skills.
  • Problem-solving skills.
  • Patience.
  • A meticulous and methodical nature
  • Attention to detail.
  • A logical mind.
  • The ability to work well under pressure.
  • Enthusiasm for continual learning and dealing with unique challenges.
How to Apply

If you feel you is the right candidate for this position send your application to [email protected] with the title “IT Support Officer”. 

Only shortlisted candidates shall be contacted.

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