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Jul 10, 2017

Operations Supervisor Job in Kenya

MWC is a Human Resource Consultancy firm that provides top notch human capital solutions. 

We are seeking to hire an Operations Supervisor on behalf of our client.  

Salary: 40K - 45K

The purpose of this role is supervision and execution of cleaning operations services such as post construction cleaning; floor washing, polishing & maintenance; carpet steam & dry cleaning; and degreasing of oil stained facilities. 

The Operations supervisor is responsible for ensuring that the 100% customer satisfaction is achieved.

Duties and Responsibilities
  • Ensure that services are operated safely, hygienically and to contractual specifications.
  • Overall accountability for input & accuracy of timesheets.
  • Attend client program meetings & agree timelines in line with available resources.
  • Ensure that adequate resources are available for the works to be progressed in accordance with the schedule
  • Ensure that job schedules & all associated contracts paperwork is completed accurately & fully detailed.
  • Ensure all cleaning operations are executed within the agreed time frame
  • Ensure the proper utilization of materials to execute jobs
  • Have full working knowledge of all cleaning equipment, materials and chemicals and the use of cleaning equipment and supervise the use of such equipment and chemicals
  • Create a detailed work schedule for each of cleaning operations assigned
  • Manage relationship with all stakeholders
  • Ensure timely and satisfactory resolution of all customer complaints/issues
Qualifications and Experience
  • Minimum of a Diploma holder in any relevant course
  • At least 3 years’ experience in similar position.
  • Proven experience in leading a cleaning team.
  • Understanding of various cleaning approaches and methods.
  • Industry acumen and knowledge of external cleaning developments and innovations.
  • Basic to Intermediate level of proficiency in the use of Microsoft Office Package
How to Apply

Qualified and interested candidates should send their updated CVs to [email protected].
The subject of the email should clearly read Operations Supervisor. 

Only shortlisted candidates will be contacted. 

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