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Aug 30, 2017

Insurance Agency Manager Job in Kenya

Urgent Vacant Position
A newly dynamic, focussed and incorporated Insurance agency is urgently looking for an Agency Manager who will be reporting directly to the C.E.O. 

He or she will be responsible for running the Insurance Company.

Agency Manager
Key Responsibilities
  • Oversees the day-to-day operations of the agency and implement programs to meet long-term and short-term goals for agency growth
  • Actively engages in the local community: personal networking, community events, partnership with local non-profits, etc.
  • Supervises staff in the agency on day-to-day activity
  • Performs regular checkpoints and annual employee evaluations
  • Works directly with the agency principal on pay and compensation for employees
  • Maintains personnel files: vacation and sick leave, employee reviews, etc
  • Monitors staff licensing insuring that each staff member maintains proper licensing and required continuing education
  • Monitors activity of non-licensed employees to insure all state laws regarding non-licensed activity is followed
  • Possesses thorough knowledge of and ability to implement all agency policies and procedures
  • Assists agent/owner in establishing a budget and monitoring revenue and expenses
  • Tracks production and servicing of each employee
  • Reviews customer accounts and assists in problem resolution as needed
  • Oversees and manages processes for marketing campaigns, customer service and underwriting issues
  • Monitors Loss Ratio and retention trends and adjusts agency operations to address underperforming results
  • Keeps the agent/owner informed of progress toward agency goals and any opportunities and weaknesses within the agency.
  • To open new markets and gather market intelligence from time to time and give such information to the national sales manager for the sake of business growth.
  • To ensure that any and all installments and renewal premiums on business produced by the Unit Managers and life Agents in the region are paid to the Company on due dates and within such days of grace as may be allowed.
  • Meets with each sales producer on a regular basis to ensure that agency sales and profit goals are being met.
  • Underwriting and insurance skills experience
  • Prior experience as an Agency Manager required
  • 3-5 years working experience.
  • Life and Health License is a major plus.
  • Prior car dealership experiences a plus.
  • Successful track record of meeting sales goals/quotas preferred.
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills – written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • Self-motivated.
  • Detail oriented.
  • Proactive in problem solving.
  • Ability to work in a team environment.
  • Minimum Age: 30 years
  • Education: O-Level Minimum grade C and has a Degree or Diploma in a sales related field.
  • Minimum experience: 3 years as a unit manager or sales manager in financial services.
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current and expected remuneration, quoting the Job tittle in the subject field to [email protected] 

Deadline of application is 10th September 2017.
Only shortlisted candidates will be contacted.

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