Assistant General Manager Job at City Lodge Hotel at Two Rivers, Nairobi, Kenya - Kenyan Jobs Blogspot :: A Collection of Jobs in Kenya

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Sep 16, 2017

Assistant General Manager Job at City Lodge Hotel at Two Rivers, Nairobi, Kenya

City Lodge Hotel at Two Rivers
Job Vacancy: Assistant General Manager

Aim of the role:
To provide general leadership for all Front Office operations at Fairview Hotel Limited.

Outline of Responsibilities:
  • As per the budget, all cost percentages must be achieved.
  • Ensure that the hotel is fully compliant with all audit requirements.
  • Ensure that month end and financial year end are prepared and submitted by the due deadline date monthly/annually and in conjunction with the Admin Controller/GM
  • Budgets are prepared annually in conjunction with the GM.
  • All front office procedures must be complied with including (but not limited to); reports, O Status, Non Staying Folios, In House guests and Master folios on a daily basis.
  • Ensure that casual labour is kept to a minimum, administered correctly and approved by the GM
  • Manage the rooms inventory so as to ensure maximum rooms are sold, at a favourable rate and with a guaranteed, sufficient method of payment and that the 6pm release policy is adhered to at all times
  • Ensure that all expenditure is noted correctly, within budget and as per audit requirements.
  • In the absence of and/or as instructed by the GM, ensure that all required statistics are recorded on the intranet on a monthly basis.
  • As instructed ensure that SLA's are completed, checked and signed on a quarterly basis.
  • Ensure that all required employment procedures are adhered to
  • All industrial relations matters must be reported to Central Office in conjunction with / in the absence of the GM.
  • All current and future reservations must be checked on a daily basis so as to ensure; data integrity, method of payment etc.
  • All boardroom and conference room bookings must be processed correctly so as to ensure that all requirements are taken care of.
  • Each shift / department must ensure that all documentation has been filed correctly.
  • All emails and correspondence must be checked, processed and effectively distributed per shift per day.
  • Ensure that you are aware of all applicable legislative requirements in conjunction with / in the absence of the GM.
  • Ensure that all invoices are received, split, processed and posted on both Excel and Accpac.
  • As per operational requirements you may be required to assume the role of GM.
  • In conjunction with the GM/Accounts/Human Resources or in their absence you may be required to assist with the preparation, processing and payment of salaries.
  • All applicable documentation must be boxed, recorded and stored in line with the relevant requirements.
  • Ensure the safety and security of the staff, guests and hotel property.
  • Ensure that all required stock takes are conducted in line with audit requirements.
  • Ensure that all equipment is used, stored and maintained in line with operating procedures.
  • Ensure that the hotel is fully compliant with all Occupational Health & Safety requirements.
  • Contribute to and support the "I'm Kind" programme
  • As instructed and in conjunction with the relevant Sales Executive you may be required to find new business and maintain relationships with corporate clients
  • As and when required you may be required to participate in community events
  • All donations must be reported and processed in line with the CSI policy
  • As instructed, rosters must be prepared and published by the 25th of each month and the relevant time books updated per shift.
  • Ensure the continued training and development of self and all staff.
  • Ensure that all food, beverage and vending is presented in line with hygiene requirements and to the highest standard at all times.
  • Ensure that highest possible standard of cleanliness is achieved and maintained at all times.
  • Ensure that all LodgeAbility Service Encounters are continuously trained and adhered to at all times.
  • Ensure that every guest receives exceptional service at all times.
Human Responsibilities: Attends all training sessions as scheduled.

Replacement and Temporary Mission: May be assigned to perform reliever duties when colleagues are off duty.

Basic Conditions and Benefits of Employment: These are in line with normal company policies and practices, specific details will be communicated to an applicant should he/she qualify to be interviewed.

Line of Reporting and Communication:
  • Responsible To: General Manager
  • In Communication With: Other hotel departments
Education, Training and Experience Requirements:
  • Level of Communication Skills: Must be in possession of excellent communication skills
  • Level of Formal / Professional / Education & Training: Minimum education level- Bachelor’s degree in a hospitality related degree or A diploma in Hotel Management from Utalii college.
  • Level of Experience in Job Advertised: 5 years’ experience required in Hotel Management
Application Procedure:  
Please send a copy of your curriculum vitae, accompanied by a letter which sets out your interest in the post, and your suitability for it to [email protected]
Closing Date for Application: 22nd September, 2017
Apply to: General Manager, City Lodge Hotel at Two Rivers

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