Food Industry Sales Coordinator Job in Thika, Kenya - Kenyan Jobs Blogspot :: A Collection of Jobs in Kenya

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Sep 15, 2017

Food Industry Sales Coordinator Job in Thika, Kenya

Position: Sales Coordinator
Nature of Job: Full time
Location: Thika
Salary: 30K

Summary: Our client a food Industry Company in Thika seeks to recruit an experienced sales coordinator. 

The job holder will be a liaison between the sales and production department in the organization to ensure customer demands are met, orders are well captured and sales targets are met. 

He/ she will be tasked with establishing customer rapport to realize growth in accounts as assigned.
Duties and Responsibilities:
  • Coordinate orders between sales and production to ensure efficiency on demand planning
  • Coordinate sales on attainment of daily targets
  • Resolve customer claims and queries
  • Follow-up on timely delivery of orders  – on time, in full with no errors
  • Manage key accounts and establish customer relationships to increase sales
  • Circulation of reports on as assigned
  • Key in orders on the system and ensure all orders are serviced
  • Answer to customer’s complaints in a timely manner
  • Work closely with the loading, dispatch team and drivers for orders delivery
  • Ensure all orders are captured accurately.
  • Prepares and analyzes quality reports for Management review
Skills and Competencies:
  • Having a high level of initiative and drive
  • Having strong sense of responsibility and commitment to one’s duties    
  • Able to follow given instructions
  • Time management skills
  • Supervisory or leadership skills
  • Professional demeanor, dependable, and able to maintain confidential information.
  • Strong written communication, exceptional listening and analytical skills
  • Strong knowledge of customer care processes and techniques
  • Must exhibit excellent customer service, communication, and interpersonal skills.
  • Degree/ Diploma in sales and marketing or a business related course
  • Proficiency in Microsoft computer applications
  • 2-3 years working experience as a sales coordinator in a busy manufacturing environment
  • Experience in logistics, dispatch, telesales and customer service will be an added advantage.
How to Apply
Qualified candidates should send their application letters and CV’s quoting relevant skills and experience to [email protected]
Only the shortlisted candidates will be contacted.

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