Kenya Orient Insurance Claims Manager Job Vacancy - Kenyan Jobs Blogspot :: A Collection of Jobs in Kenya

Daily listing of the latest jobs and career opportunities in Kenya. Subscribe to receive job alerts on email.

We have moved to >>> www.jobsinkenya.co.ke


Post Top Ad

Your Ad Spot

Sep 8, 2017

Kenya Orient Insurance Claims Manager Job Vacancy

Kenya Orient Insurance Limited

Job Title: Claims Manager
 
Division / Department: Claims
 
Immediate Supervisor: Managing Director

Overall Responsibility: The position is responsible for effectively managing and directing all functions of the Claims Department; including budget, staffing, talent management, staff development and performance management, expense control, quality control and service to both external and internal customers.
 

Key Tasks, Duties and Responsibilities
  • In liaison with the MD  formulating and monitoring the claims Department  strategic  plans
  • Recruit and motivate  employees in line with the organization strategic plans a and ensure compliance with company HR policies/ procedures
  • Facilitate and support talent management, performance management and development
  • Build a supportive, team-orientated environment for the staff through embodying a sense of empowerment, demonstrating positive thinking and establishing common goals and interdependence with the employees.
  • Ensure in-depth, investigation of actual claims through direct or indirect contact with policyholders, claimants, other carriers, physicians, contractors, attorneys ensuring that any detected fraud case is handled as per company policy guidelines. 
  • Control and direct activities of defense counsel, directly or indirectly through staff
  • Ensure all applicable claims are reported accurately and timely to reinsurance as required by procedure.
  • Co-ordinate and maintain expeditious and efficient processing of claims and ensure customer needs are attended to promptly.
  • Ensure compliance with statutory regulatory bodies
  • Prepare annual budget for the department and ensure proper budgetary control.
  • Analyse claims data to identify issues, and ensure that all relevant issues relating to underwriting policies, re-insurance arrangements, and product pricing are identified and communicated to relevant manager.
  • Set standards (benchmarks) for measuring the performance of strategic customer relationship and communication.
  • Review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures.
  •  Confer with legal counsel on claims requiring litigation.
  • Develop tools and recommendations for risk management / fraud detection
  • Ensure that all claims fall within scope of respective insurance policy.
  • Coordinating the preparation of weekly claims statistics.
  • Control administrative costs through effective budgeting, appropriate staffing and close monitoring of ongoing expense allocations.
  • Identify, appoint and maintain an efficient and effective evaluation of service providers.
  • Prepare periodical claims report and other management reports relating to claims and ensure that remedial action is taken promptly
  • Set reserves on files and distributed reserve and settlement authority to claims staff within corporate guidelines. 
  • Any other duties that may be assigned by the MD from time to time.  
Requirements
  • A bachelor’s degree from a recognized University.
  • A diploma in Insurance (ACII, AIIK or equivalent)
  • Master’s Degree
  • 8 years’ relevant working experience, four( 4) of which should have been at Section Head level or above
Competencies
  • Analytical Thinking
  • Customer orientation
  • Holding People accountable
  • Leadership and developing others
  • Relationship building for influence
  • Team working
  • Innovation
How to Apply:
 
If you are interested in the position and have the required qualifications, skills and experience, kindly visit https://korient.co.ke/careers/ and submit your application on or before Wednesday, September 15th 2017.

We are an equal opportunity employer

No comments:

Post Top Ad