Kenya Orient Insurance Claims Manager Job Vacancy - Kenyan Jobs Blogspot :: A Collection of Jobs in Kenya

Daily listing of the latest jobs and career opportunities in Kenya. Subscribe to receive job alerts on email.

We have moved to >>>

Post Top Ad

Your Ad Spot

Sep 8, 2017

Kenya Orient Insurance Claims Manager Job Vacancy

Kenya Orient Insurance Limited

Job Title: Claims Manager
Division / Department: Claims
Immediate Supervisor: Managing Director

Overall Responsibility: The position is responsible for effectively managing and directing all functions of the Claims Department; including budget, staffing, talent management, staff development and performance management, expense control, quality control and service to both external and internal customers.

Key Tasks, Duties and Responsibilities
  • In liaison with the MD  formulating and monitoring the claims Department  strategic  plans
  • Recruit and motivate  employees in line with the organization strategic plans a and ensure compliance with company HR policies/ procedures
  • Facilitate and support talent management, performance management and development
  • Build a supportive, team-orientated environment for the staff through embodying a sense of empowerment, demonstrating positive thinking and establishing common goals and interdependence with the employees.
  • Ensure in-depth, investigation of actual claims through direct or indirect contact with policyholders, claimants, other carriers, physicians, contractors, attorneys ensuring that any detected fraud case is handled as per company policy guidelines. 
  • Control and direct activities of defense counsel, directly or indirectly through staff
  • Ensure all applicable claims are reported accurately and timely to reinsurance as required by procedure.
  • Co-ordinate and maintain expeditious and efficient processing of claims and ensure customer needs are attended to promptly.
  • Ensure compliance with statutory regulatory bodies
  • Prepare annual budget for the department and ensure proper budgetary control.
  • Analyse claims data to identify issues, and ensure that all relevant issues relating to underwriting policies, re-insurance arrangements, and product pricing are identified and communicated to relevant manager.
  • Set standards (benchmarks) for measuring the performance of strategic customer relationship and communication.
  • Review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures.
  •  Confer with legal counsel on claims requiring litigation.
  • Develop tools and recommendations for risk management / fraud detection
  • Ensure that all claims fall within scope of respective insurance policy.
  • Coordinating the preparation of weekly claims statistics.
  • Control administrative costs through effective budgeting, appropriate staffing and close monitoring of ongoing expense allocations.
  • Identify, appoint and maintain an efficient and effective evaluation of service providers.
  • Prepare periodical claims report and other management reports relating to claims and ensure that remedial action is taken promptly
  • Set reserves on files and distributed reserve and settlement authority to claims staff within corporate guidelines. 
  • Any other duties that may be assigned by the MD from time to time.  
  • A bachelor’s degree from a recognized University.
  • A diploma in Insurance (ACII, AIIK or equivalent)
  • Master’s Degree
  • 8 years’ relevant working experience, four( 4) of which should have been at Section Head level or above
  • Analytical Thinking
  • Customer orientation
  • Holding People accountable
  • Leadership and developing others
  • Relationship building for influence
  • Team working
  • Innovation
How to Apply:
If you are interested in the position and have the required qualifications, skills and experience, kindly visit and submit your application on or before Wednesday, September 15th 2017.

We are an equal opportunity employer

No comments:

Post Top Ad