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Sep 28, 2017

Real Estate Property Manager Job in Nairobi

Our Client in the real estate industry is urgently seeking to recruit a property manager to join their dedicated team in Nairobi.

Salary:
100K - 120K

Job Responsibilities
  • Issuing of invoices and collection of rent on timely basis.
  • Renewal of Mall leases as and when they expire in liaison with the landlord's advocates.
  • Ensuring land rent and rates are paid on time and advising on other government statutory requirements regarding Mall operations.
  • Exhausting all the marketing avenues to ensure speedy occupancy of the Mall.
  • Identifying and approving only qualified organizations for participation in Mall activations.
  • Ensuring no illegal businesses operate within the compound and confines of the Mall.
  • Provision of repair work order budgets for approval by the landlord on a timely manner for planning purposes.
  • Coordination of service providers and ensuring the common services like lifts, generators, cleaning, parking etc operate seamlessly without hitches.
  • Coordination of security services with the security company in the Mall and liaising with area security team to ensure constant updates on security matters within the area.
  • Ensuring technical support personnel like plumbers and electricians assess the functionality of various appliances and equipment and update on the same on daily basis.
  • Publicize the Gateway Mall in liaison with the client on media and other forums to increase traffic for the tenants and yield high tenant retention.
  • Encourage the tenants to liaise with one another to develop mutually beneficial approaches to common issues, eg. crime prevention and publicity. 
  • To run regular consultative meetings to further the above and foster understanding between all parties involved in the activities of the Shopping Mall.
  • Manage tenant’s complaints by following best practice customer relationship procedures, lease conditions and guidelines.
  • Effective implementation of the Shopping Mall Health, Safety, Fire and legislation policies.
  • Ensure efficient emergency procedures are in place and that staff and tenants are fully trained in emergency response with particular emphasis on evacuation procedures.
  • Ensure that all service providers/contractors and tenants adhere and maintain good environmentally best practices in Gateway Shopping Mall.
  • Measure and manage service providers/ suppliers performance against agreed SLAs (Service Level Agreements) and KPIs (Key Performance Indicators) in relation to Gateway Mall.
  • Ensure that the Help Desk has accurate and comprehensive data regarding the Gateway way Mall.
  • Ensure all staff understands Shopping Mall business and customer requirements, operational and financial performance through implementation of formulated policies.
  • Work closely with Shopping Mall team members to avoid labor turnover by proactively managing staff issues and complaints.
  • You shall ensure that all systems are updated i.e.Secure Doc and Team Work as per instruction given.
  • Any other duties as directed by the management or any other person appointed by the management
Qualifications:
  • Degree in Land Economic, Real Estate or its equivalent
  • Prior experience working in the real estate industry is an added advantage
  • Knowledge in the use of Property Management softwares
  • Ability to work under a high pressure environment
  • At least 5 years’ experience in property management
  • Excellent customer service skills
  • Excellent communication skills
If qualified Please send your CV to [email protected] with the title PROPERTY MANAGER before 4th October.

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