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Sep 13, 2017

Regional Bank Senior Change Manager Job in Kenya

Our Client is a Regional Bank.

Job Title: Senior Change Manager
Department / Division: Human Resources Division
Job Grade: Senior Manager
Reports to: Chief Officer- Human Capital & Administration
Job Purpose: Responsible for supporting business transformation and delivering organizational change management activities. 

The role holder will be a link between the various stakeholders in various project lifecycles while ensuring successful adoption of new systems and processes.
Duties & Responsibilities

As part of project delivery, the incumbent will need to:
  • Lead and supervise the change management execution team consisting of Bank’s staff in implementing the various change strategies.
  • Design and manage group communication plans and activities that relate to HR, including status reports to the steering committee, PMO and business owners.
  • Day to day and End to end change management including change management initiation, project planning, project execution monitoring and control and project closure.
  • Conduct periodic readiness assessments and advise on remedial and corrective action.
  • Review and approve all change management deliverables.
  • Liaise with the PMO and other project managers to ensure change management objectives are implemented.
  • Escalate change management issues and risks to business unit heads, project steering committee and PMO.
  • Act as subject matter expert and point of reference for the business processes and expectations of their department.
  • Keep the department leaders informed of the progress of the project, emerging issues and areas that need their intervention.
  • Champion the Implementation of business process changes and act as a change agent.
  • Participate in change management activities including launches, milestone events and culture assessments or readiness assessments.
  • Participate in UAT and approve the test modules and other system functionality to be used and advise on and schedule trainings for various stakeholders.
  • Provide feedback on user manuals and training material for use by the departments.
  • Highlight any project risks or issues to the change management teams.
  • Identify change management and user adoption related business issues/risks and recommend options and plans to remediate.
  • Act as a coach to senior leaders and executives in helping them fulfill the role of change sponsor.
Qualifications & Experience
  • Bachelor’s Degree in Business Administration
  • A master degree or MBA will be a requirement
  • At least 8 years of experience in a management role with bias in project management, change management, stakeholder management and training
  • Change Management professional qualifications will be an added advantage
  • Background in Human Resources will be desired
Key Competencies and Skill
  • Experience in managing change related to Oracle - ERP and IT change management is a plus.
  • Excellent communication skills
  • Great customer focus skills and attention to details
  • Ability to work with diverse teams and to adapt to fast changing environment
  • Ability to lead and influence
To Apply:
Send CV [MS Word] and a brief cover note to;
Application Closing Date: Friday 15th September, 2017

Only Qualified candidates will be shortlisted.

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