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Sep 17, 2017

Safaricom Vendor Account Manager Job in Kenya


Job Vacancy: Vendor Account Manager
We are pleased to announce the following vacancy in the E commerce Department within the Enterprise Business Unit Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief Description: Reporting to the Senior Manager – Vendor Acquisition, the role holder will acquire,develop and maintain relationships with the vendors within their vertical to ensure we on board the right mix of vendors in line with our agreed minimum laid out standards.

The individual will be responsible to drive and grow the vendor vertical category and get assortments aligned with the commercial strategy based on Net Merchandise Value.

Job Responsibilities
  • Know the customer: Deeply understand customer behavior, develop new customer insights
  • Own the business: Co-own the P&L,develop the business model, understand where opportunities are and create a viable business to service them
  • Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size,internal capabilities, etc.
  • Know the competition: Understand on-line and off-line players. Ensure Safaricom’s selection stays well ahead of competition
  • Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required
  • Develop and monetize the vertical categories in terms of assortments(SKU’s) aligned with the commercial ambition with the guidance of the Senior Vendor Acquisition Manager
  • Consistently develop & manage vendor portfolio pipeline, negotiations, discounts ecosystem, focused on key events across the year
  • Own and manage day-to-day relationships with assigned vendors and support the delivery of the end to end shopping experience for customers
  • Maintaining strong relations and follow ups with the vendors assigned including: terms and conditions, pricing,settlements, negotiations, discounts, quality inspections.
  • Work closely with the content acquisition teams and other stakeholders to ensure we have an up to date vendor/ product content on the website
  • Manage online promotions along with brands – make brands partners in customer communication
  • Drive portfolio management for best offers and discounts for the customers
  • Deliver the vendor / customer training as appropriate and ensure that the vendors understand to use the system to expand their online business with us.
  • Ensure all vendors are selected &on boarded in line with laid down minimum standards.
  • Degree in Business related course with Online Marketing experience
  • 3 – 5 years’ experience in an online business
  • Experience in successfully approaching national,enterprise level and or tier one businesses in a credible and professional manner, with evidence of helping vendors to achieve their goals.
  • Strong relationship builder, has a positive attitude and is a team player
  • Proven track record of B2B sales, preferably in any of the following Industries: e-commerce, advertising or digital marketing.
  • Excellent communication skills, must have a consultative sales approach and be a strong persuader and influencer at senior level.
  • Highly driven, is self-motivated, target orientated, resilient and tenacious,
  • Is customer focused, enjoys working autonomously,hits the ground running and demonstrates a willingness to learn
  • Strong analytical skills, makes well-judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside the box to generate new ideas
  • Has a flexible approach, thrives under pressure and enjoys working in a strategic sales environment
How to Apply

CLICK HERE to apply online

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