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Oct 3, 2017

Application Engineer Career in Nairobi

Our client, a worldwide leading manufacturer of high-tech pumps and pump systems is seeking to recruit an Application Engineer.

Location: Nairobi
Industry: Manufacturing
Duties and Responsibilities
  • Responds to customer inquiries related to product pricing, and deliveries.
  • Assist in selecting the correct product to best meet the customer’s needs.
  • Provides product documentation and information to support external customers.
  • Guides customers to the appropriate direct distribution customer.
  • Provides first line technical support for pump applications.
  • Route requests and unresolved issues to the designated area.
  • Provide aftersales parts support for domestic customers for all products.
  • Assist customers with responsible installation of products.
  • Responsible for interdepartmental correspondence communicating customers’ concerns.
  • Documents all customer interactions and complaints.
  • Required to meet or exceed Customer Support Centre quality assurance standards on a consistent basis.
  • Managing the Project Tracking List with the assistance of sales organisation.
  • Completion of Tender Documents and Quotations.
  • Monitoring Accurate processing of orders.
  • Assisting with stock take.
Qualification and Experience
  • Bachelor of Science in Mechanical/Electrical Engineering.
  • 3-5 years as product manager /application engineer
  • Technical support experience is preferable.
Please click this link: to apply.

NB: Flexi Personnel does not charge candidates for job placement

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