Freight / Logistics Services Operations Officer Job in Mombasa Road, Nairobi, Kenya - Kenyan Jobs Blogspot :: A Collection of Jobs in Kenya

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Oct 11, 2017

Freight / Logistics Services Operations Officer Job in Mombasa Road, Nairobi, Kenya

An established and growing international courier and logistics company is looking to hire an Operations Officer to join their team.

Job Summary: The ideal candidate will be responsible for planning, organizing and directing smooth & efficient operations of the Company’s daily operations, logistics and inventory control functions.

Main Responsibilities:
  • Receiving pre alerts from agents and client and following up with the airlines on arrival of shipments both airfreight and sea freight
  • Coordinate with government agencies – Kenya Airport Authority, Kenya Ports Authority, Internal Container Depot, KEBS, KEPHIS, Pharmaceuticals and Poisons Board
  • Liaising with clients on their shipments and ensuring that all documentations are received and/or prepared before goods arrive
  • Application and follow up of IDF’s in the Orbus system.
  • Lodging of entries in the Tradex system and ensuring that the correct tariffs, description of goods and weights are inputted
  • Responsible for supervising operations assistants in daily operations      
  • Liaising with the operations team at the airport/Mombasa in the clearance of goods.
  • Updating clients on the status of the clearance of their goods at all times, sending clients status emails by close of business
  • Liaising with agents abroad on any freight collections being done on our behalf and preparing any necessary documentations
  • Ensuring that shipments both in Nairobi and Mombasa are cleared in good time to avoid demurrage costs at all times
  • Updating the clients files with the progress of the clearance process, indicating all details including date and time and any amounts disbursed
  • Maintains documentation to reflect the effectiveness and efficiency of department activities
  • Ensuring that the filing system is up to date and in an organized manner with all documents being filed for future and easy reference
  • Liaising with customer service on POD confirmations of shipments.
  • Working on quotations for both the office clients and agents
  • Ensure the security and accountability of materials and goods with inventory
  • Liaise with customs officials at the airport, Times Tower on issues arising
  • Understand export, customs and shipping procedures and ship products to various international locations.
  • Clearance of goods at the airport.
  • Any other responsibilities as may be indicated by the General Manager.
Key Requirements
  • To ensure you are a prime candidate for this opportunity, it is essential that you have experience in an operations environment within the courier/ freight industry
  • Diploma/degree in business administration, supply chain, logistics, clearing and forwarding
  • More than 4 years related experience
  • Familiar with KRA tariffs and goods classification
  • Trained and proficient on KRA Simba, KENTRADE and KWATOS systems
  • Familiar with customs requirements
  • Team management/supervisory experience a must
  • Excellent oral, written and interpersonal communication skills
  • Works with integrity and ethically
  • Computer skills a must
Qualities and skills:  This position requires an energetic, self-motivated person who is passionate about operations and relationship management and has a strong background in this, self-driven individual with a keen eye for detail.
Location: The role holder will be based on Mombasa Road, Nairobi
Deadline: Interested parties should send their online applications on or before 17th October 2017
Correspondence: Applications and detailed CV to be submitted online at

Applications not meeting minimum requirements will not be considered. 

Only shortlisted candidates will be contacted.

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