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Oct 27, 2017

Jhpiego Service Delivery Officer Job in Kenya

Jhpiego is a nonprofit NGO that prevents the needless deaths of women and families in limited resources settings. 

To accomplish this, Jhpiego implements innovative evidence-based solutions for intractable problems in health to overcome barriers to high-quality care services for the world’s most vulnerable populations.
Jhpiego is the lead implementing partner for Afya Halisi, a USAID’s five year project which aims to deliver quality, integrated services in the areas of family planning (FP) / reproductive, maternal, newborn, child and adolescent health (RMNCAH), nutrition, and water, sanitation and hygiene (WASH) in the focus counties of Kitui, Migori, Kakamega and Kisumu.

We are seeking to recruit an experienced individual who has excellent organizational and technical skills, is a team player, dedicated, hardworking, innovative, highly motivated and able to work in a high-pressure environment requiring multi-tasking abilities.

Service Delivery Officer

Job ID: 2017-3010

Category: International Positions

Reporting to the Sr. Service Delivery Officer, the Service Delivery Officer will provide RMNCAH/FP, Nutrition, and WASH technical guidance to the project. This includes working closely with the County MOH and other project teams to improve the quality of RMNCAH/FP, Nutrition, and WASH services in health facilities and at community level.

  • Work with County MOH to facilitate the readiness of health care facilities to provide quality RMNCH/FP, Nutrition, and WASH services
  • Provide technical expertise, coordination and supervision of RMNCAH/FP, Nutrition, and WASH activities and to ensure maximum integration of project activities across and within technical areas
  • Roll-out the clinical mentorship program to improve the quality of RMNCAH/FP, Nutrition, and WASH services at facility level
  • Work with the county clinical mentorship team to provide on-site coaching and supervision of health care workers in RMNCAH/FP, Nutrition, and WASH
  • Work with the county and sub county HMTs to institute quality of care mechanisms
  • Work with the CHMT and SCHMT to disseminate and support the use of RMNCAH/FP, Nutrition, and WASH guidelines, protocols, job aids, reporting tools etc.
  • Coordinate and facilitate CMEs in the supported health care facilities
  • Plan, organize and facilitate trainings in infection prevention and control, commodity logistics management, data quality assessments, and other packages for quality RMNCAH/FP, Nutrition, and WASH service
  • Work as a team member for implementation of project activities, including work planning, budgeting and accounting of finances, M&E and periodic reporting
  • Document achievements, lessons learnt, and best practices throughout the program implementation 
Required Qualifications
  • RN with BSN or Midwifery degree
  • 5+ years’ experience supporting MNH programs and experience in working with MOH
  • Up-to-date knowledge on MNH, including EmONC, essential newborn care, IMCI, ANC, family planning, MIP, immunization, supportive supervision and quality improvement systems.
  • Knowledge of the local county context strongly preferred.
  • Competent in development and implementation of work plans, monitoring and evaluation activities and reports
  • Computer literacy, particularly in the use of MS Office
  • Proficiency in both written and spoken English and Kiswahili
How to Apply

Interested applicants should send application & CV with 3 referees to the following email address: [email protected] by 1st November 2017.

Indicate how your education and experience qualifies you for the position.
Please include three references with your application. 

Only those selected for interview will be contacted.
Jhpiego is an equal opportunity employer promoting gender, equity and diversity. 

Persons with disabilities and other minority groups are encouraged to apply

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