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Oct 25, 2017

Living Goods Technology Lead (Junior Software Engineer)

Living Goods

Job Vacancy: Technology Lead (Junior Software Engineer)

Employment Status:
Full time
Language: Excellent spoken and written English
Location: Kenya / Uganda
Report to: Software Development Manager
Travel: 10%

The Opportunity: Living Goods supports a network of micro-entrepreneurs in Uganda and Kenya who teach families in their communities how to improve health and well-being while selling affordable, high-impact products like basic medicines, fortified foods, water filters, clean cook-stoves, and solar lights.
We believe that successful deployment of technology, specifically mobile tools, will be a critical element in contributing to achieving the organization’s commitment to managing a community health program that is scalable, impactful, and cost effective.  

As such, we are seeking Regional Technology Field Support Officer to join our team in Kenya.

As a Regional TFSO you will implement and support game-changing innovations and support Living Goods’ mission critical mobile tools, and Living Goods’ branch LAN (both hardware and software). 

Based in Busia, Kisii or Malaba, you will work with our Nairobi-based Technology and Operations teams, and will play a key role in implementing and supporting multiple technology innovations to improve diagnosis and treatments by agents, and enable branch staff support and supervise Community Health Volunteers.

  • Be based in Kenya /Uganda and/or have legal work permits for Kenya/Uganda.
  • Have Bachelor's degree in Computer Science, Statistics, Engineering or Mathematics and 3+ years relevant experience or equivalent combination of education and experience.
  • Have a minimum of 3+ years' experience using command-line tools on Linux (preferred) or another UNIX-like operating system. Be comfortable and proficient in HTML, Javascript, Node.js, and JSON.
  • Have experience with relational databases, Postgres and MySQL
  • Have experience in Scripting languages Appscript/Shell/Awk
  • Have experience with data analysis and data visualization languages R/Matlab/Python
  • Candidates should have the following personal work ethics (essential qualifications):
  • Good communication and interpersonal skills with the ability to pass on information clearly to users and to grasp difficulties perceived by users.
  • Commitment to frequent and timely communication, both in person and online (via email, Internet Relay Chat, and other online chat applications).
  • Strong problem solver with good logical diagnostic skills and ability to exercise good judgement in the resolution of problems
  • Ability to multi-task in dealing with several different problems at a time.
  • Strong customer service orientation that establishes a good working relationship with customers, with the attitude of wanting to assist people and pass-on their knowledge and experience to others.
  • Ability to work under high pressure, meet deadlines, monitor and follow-up on pending matters under minimum
  • Manage Project Technical Configuration: Work independently and partner with project managers to write technical scope of work, support service design, configure and customize communication technologies and data visualization dashboards to meet  requirements, create user manuals, deploy and train on technologies managing project timelines and monitor usage of the technologies.
  • Work with designers and project managers to ensure that systems designs are feasible and building upon past work. Be available to other teammates who may be building other systems, to maintain best practices and quality. Manage project timelines, monitor usage of platforms
  • Support Product Development: Work with Living Good's designers to describe mHealth needs and opportunities in your region and to ensure these needs are addressed in LG's current products or in LG's Product road map.
  • Post Deployment Product Support: Support end users and stakeholders (internal and external) on any arising technology issues/bugs working alongside tech support team to resolve or escalate to other tech teams and follow up to resolution.
Compensation: A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.  The opportunity to be your best while making lives better for those in need.

Life at Living Goods: Living Goods is aiming to make disruptive changes, dramatically improving the lives of underserved communities. 

We think big, but we operate small and nimble. At Living Goods, you will have the chance to use your creativity and work with your teammates to conceive and test new ideas every day. 

If you work well in a dynamic, highly collaborative culture, if you set high standards for yourself and your colleagues, if you know how to fail fast and learn fast, if you meet challenges with calm determination and a sense of humor, you will thrive at Living Goods. 

See more at

How to Apply

CLICK HERE to apply for this position online alternatively, please visit our career page HERE and search for Technology Lead (Junior Software Engineer) position.

Successful applicants will be contacted for an interview.

For more information about Living Goods, please visit:
follow us @Living_Goods

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