Therapeutic Systems Sales Support Specialist (Mediterranean / Africa) Job Vacancy - Kenyan Jobs Blogspot :: A Collection of Jobs in Kenya

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Oct 5, 2017

Therapeutic Systems Sales Support Specialist (Mediterranean / Africa) Job Vacancy

Job Title: Therapeutic Systems Sales Support Specialist – Mediterranean / Africa

Job Summary:
Working under direction from EMEA Sales Management Therapeutics Systems and the Mediterranean Africa Sales Consultant, is responsible to support therapeutic business in designated area, through:
  • Ensuring a smooth, fast and efficient transfer of technology to routine use at customer sites
  • Leading implementation of Company technology platforms throughout designated region
  • Providing customer training and support
  • Provide support in Identifying Single Sales Opportunities 
Essential Duties and Responsibilities
  • Accountable for implementation and routine use of designated products throughout designated region
  • Responsible for application support from pre- sales to routine use of assigned technologies at customer site in close collaboration with distributor to ensure seamless integration within the commercial priorities
  • Provide implementation support for evaluations, validations, clinical & marketing studies with the aim of demonstrating competitive advantages or market acceptance of the product
  • Execute effective transfer of knowledge to customers during trainings at the customer site and at centrally organized trainings for groups of users
  • Provide on-call and on-site problem solving support related to assigned technologies
  • Maintain high level of product knowledge/ be an expert in the technology and successfully demonstrate systems to customers
  • Input in development & implementing of new customer training and  implementation tools & processes (e.g. e-tools for customer trainings)
  • During customer facing exercises, provide value based product information focusing on our differentiators and maximizing the utilization rate
  • Perform ongoing market assessment and customer specific technical needs, problems, and opportunities to increase commercial impact
  • Ensure frequent communication and input to the distributors to assure follow-up of identified sales leads
  • Identify the need for, and provides input to, improvements in protocols developed to support the use of Company devices and applications
  • Provides input/feedback to marketing and product management to recommend changes in product design, manufacturing, quality and any other aspect of the product or service
  • Responsible for conducting in-service training
  • design the solution: Create solutions arround the product, model the value proposition, validate with different stakeholders in the sales process. Construct the product differentiators to support the distributors sales team.
Minimum Qualification Requirements

  • University background in Life Sciences or Engineering or equivalent by experience
  • PhD degree is considered an additional asset
  • A first work experience in a similar role/ related industry
  • Knowledge of the medical device sector
  • Experience understanding business products & therapy applications
Company Core competencies
(Approachability, Conflict Management, Integrity and Trust, Action Oriented, Decision Quality, Interpersonal Savvy, Perspective, Priority Setting, Drive for Results, Customer Focus, Creativity, Process Management)
  • Excellent written & verbal command of English and French languages
  • Knowledge of any additional local/ regional language is an asset
  • Strong overall communication skills
  • Strong training skills
  • Strong technical skills
  • Sales acumen/ customer focus
  • Good time management, prioritising skills
  • Problem- solving skills
  • Strong analytical skills
  • Cross cultural competence and tolerance
  • Ability to work well independently & autonomously
  • Ability to assess customer needs & identify commercial opportunities
  • Self- motivating
  • Driven
  • Reliable & accountable
  • Flexible mentality
Certificates, Licenses, Registrations
  • Obtain Sign- off on products prior to delivering training

Additional Information
  • This position will be based in Nairobi, Kenya
  • This position will report to the Mediterranean Africa Sales Consultant
  • Frequent travelling (up to 70%)   
How to Apply

Qualified persons to apply at [email protected]
Only shortlisted candidates will be contacted

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