Therapeutic Systems Sales Support Specialist (Mediterranean / Africa) Job Vacancy - Kenyan Jobs Blogspot :: A Collection of Jobs in Kenya

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Oct 5, 2017

Therapeutic Systems Sales Support Specialist (Mediterranean / Africa) Job Vacancy

Job Title: Therapeutic Systems Sales Support Specialist – Mediterranean / Africa

Job Summary:
Working under direction from EMEA Sales Management Therapeutics Systems and the Mediterranean Africa Sales Consultant, is responsible to support therapeutic business in designated area, through:
  • Ensuring a smooth, fast and efficient transfer of technology to routine use at customer sites
  • Leading implementation of Company technology platforms throughout designated region
  • Providing customer training and support
  • Provide support in Identifying Single Sales Opportunities 
Essential Duties and Responsibilities
  • Accountable for implementation and routine use of designated products throughout designated region
  • Responsible for application support from pre- sales to routine use of assigned technologies at customer site in close collaboration with distributor to ensure seamless integration within the commercial priorities
  • Provide implementation support for evaluations, validations, clinical & marketing studies with the aim of demonstrating competitive advantages or market acceptance of the product
  • Execute effective transfer of knowledge to customers during trainings at the customer site and at centrally organized trainings for groups of users
  • Provide on-call and on-site problem solving support related to assigned technologies
  • Maintain high level of product knowledge/ be an expert in the technology and successfully demonstrate systems to customers
  • Input in development & implementing of new customer training and  implementation tools & processes (e.g. e-tools for customer trainings)
  • During customer facing exercises, provide value based product information focusing on our differentiators and maximizing the utilization rate
  • Perform ongoing market assessment and customer specific technical needs, problems, and opportunities to increase commercial impact
  • Ensure frequent communication and input to the distributors to assure follow-up of identified sales leads
  • Identify the need for, and provides input to, improvements in protocols developed to support the use of Company devices and applications
  • Provides input/feedback to marketing and product management to recommend changes in product design, manufacturing, quality and any other aspect of the product or service
  • Responsible for conducting in-service training
  • design the solution: Create solutions arround the product, model the value proposition, validate with different stakeholders in the sales process. Construct the product differentiators to support the distributors sales team.
Minimum Qualification Requirements

Education
  • University background in Life Sciences or Engineering or equivalent by experience
  • PhD degree is considered an additional asset
Experience
  • A first work experience in a similar role/ related industry
  • Knowledge of the medical device sector
  • Experience understanding business products & therapy applications
Skills
 
Company Core competencies
(Approachability, Conflict Management, Integrity and Trust, Action Oriented, Decision Quality, Interpersonal Savvy, Perspective, Priority Setting, Drive for Results, Customer Focus, Creativity, Process Management)
  • Excellent written & verbal command of English and French languages
  • Knowledge of any additional local/ regional language is an asset
  • Strong overall communication skills
  • Strong training skills
  • Strong technical skills
  • Sales acumen/ customer focus
  • Good time management, prioritising skills
  • Problem- solving skills
  • Strong analytical skills
  • Cross cultural competence and tolerance
Profile:
  • Ability to work well independently & autonomously
  • Ability to assess customer needs & identify commercial opportunities
  • Self- motivating
  • Driven
  • Reliable & accountable
  • Flexible mentality
Certificates, Licenses, Registrations
  • Obtain Sign- off on products prior to delivering training
Equipment
N/A

Additional Information
  • This position will be based in Nairobi, Kenya
  • This position will report to the Mediterranean Africa Sales Consultant
  • Frequent travelling (up to 70%)   
How to Apply

Qualified persons to apply at [email protected]
 
Only shortlisted candidates will be contacted

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