Zeepo Limited Supervisor Job in Nairobi, Kenya - Kenyan Jobs Blogspot :: A Collection of Jobs in Kenya

Daily listing of the latest jobs and career opportunities in Kenya. Subscribe to receive job alerts on email.

We have moved to >>> www.jobsinkenya.co.ke


Post Top Ad

Your Ad Spot

Oct 7, 2017

Zeepo Limited Supervisor Job in Nairobi, Kenya

Zeepo Limited

Job Vacancy: Supervisor

The Supervisor directly reporting to the Operations manager will be responsible for overall supervision of the service outlet and all the resources within it, delivery of the brand experience within the service outlet to ensure consistency of service across all customer touchpoints, achievement of defined business targets through direct sales and cross sales within the product and provision of information and guidance to adequately support customers within the service outlet. 

S/he will be based in Nairobi.
 
 
Duties & Responsibilities:
 
Cash Count
  • Performing cash counts and balancing the Vault.
  • Support Staff by approving/overseeing transactions as needed, assisting with balancing issues and verifications of cash outages.
Shop Maintenance and branding
  • Maintain Customer Service standards and facilitate a welcoming and customer focused environment.
Business growth
  • Achievement of defined business targets through direct sales and cross sales within the product offering.
Onsite equipment troubleshooting
  • Ensure the outlets have functional equipment and no float issues.
  • Identification and mitigation of all types of risks relating to the outlet and the product and service offering.
Stationery requisition
  • Supervision and guidance of outlet resources to ensure timely and effective delivery of service.
Branch policies and procedures enforcement
  • Ensures adherence to policies and procedures concerning the Teller functions and branch outlet functions.
Identify business gaps
  • Responsible for helping bring in new customers and boosting the company profits.
Ensuring a positive customer experience
  • Provision of information and guidance to adequately support customers within the service outlet.
Staff Management
  • Responsible for helping the tellers set both individual and team goals and for motivating them to reach and exceed them.
Knowledge, Skill and Abilities Required
  • Knowledge of all basic and specialized teller functions.
  • Knowledge of supervisory practices and principles.
  • Knowledge of office methods, procedures, and practices including the use of standard office and teller equipment.
  • Skill in performing typical financial transactions and teller functions accurately.
  • Ability to effectively communicate with Tellers, Customers, and Management.
Qualification and Experience Requirements
  • University Degree in any relevant field.
  • Proficiency in computer use including MS Office tools and banking systems.
  • Minimum 3 years’ experience in financial services or retail industry with one (1) year in a supervisory role.
How to Apply
 
If you meet this qualifications and would like to join our team of professionals, kindly send your CV to [email protected] indicating the position title as the subject before the end of day on 31st October 2017. 

Also indicate your current and expected salary in your cover letter.

No comments:

Post Top Ad