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Nov 29, 2017

IRDO ICT Manager

Impact Research and Development Organization (IRDO) [] is a national non-governmental organization registered in 2003 in Kenya and headquartered in Kisumu, Kenya with regional offices in 6 counties.

IRDO’s mission is to improve community health and development gains by promoting local research and implementing evidence-based public health and development programs that respect and leverage community resources.

Job Vacancy: ICT Manager
Reporting to: Administrator
Job Summary: The holder of the position will be in charge of the ICT department in the organization. 

This involves drawing a strategy for the department, policies and procedures; assisting in the development and implementation of technical systems and equipment, managing MIS and data systems as well as supporting service delivery in other working locations.

Key Duties and Responsibilities
  • Develop and updating IT policies/procedures on security, configurations
  • Configuration and troubleshooting of Windows Server Active Directory Domain Services, Network Infrastructure, VPN Connections and Antivirus Server installation, configuration
  • Ensure preventive maintenance on various IT equipment and software
  • Capture all user requests as they come in via phone or email on the incidents management system and ensuring users get updates on the status and progress of their requests
  • Liaise with vendors to ensure that company equipment are serviced and maintained as per SLAs
  • Supporting roll out of new applications and hardware as well as maintaining inventory of organization’s IT hardware and software both on- and off-site
  • Email setup, installation, configuration, maintenance and monitoring
  • Implementation, supervision and rollout of contractual tenders and preparation of SLAs.
Minimum Qualifications
  • Bachelor’s degree in Computer Science or related discipline
  • Masters in Computer Science I Information Systems or related discipline will be an advantage
  • MCSE/MCITP and CCNA, CISSP, CISA certification would be an added advantage
  • Knowledge of Microsoft Windows 2003, 2008R2/2012 server, Linux, VPN, FTP Server configuration, Virtualization (Hyper-V/VMware) is highly desirable.
  • 5 years experience in ICT management, support and application deployment
  • Sound knowledge of website design and development, Android Technologies, Smart Phones, LAN/WAN and WIFI configurations with experience in Cisco routers, switches, internet firewalls and wireless technologies
  • Excellent planning, organizing and interpersonal skills.
How to Apply

Interested candidates to submit applications, complete with current CV, copies of certificates and testimonials, names and telephone numbers of two professional referees, current and expected salary, to reach the undersigned not later than 14th December 2017.

The Human Resources Manager,
Impact Research and Development Organization,
P.O. Box 9171, Kisumu.

Only short-listed candidates will be contacted.

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