Mhasibu Sacco Customer Care Assistant Job in Kenya - Kenyan Jobs Blogspot :: A Collection of Jobs in Kenya

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Nov 9, 2017

Mhasibu Sacco Customer Care Assistant Job in Kenya

Mhasibu Sacco
 
Job Vacancy: Customer Care Assistant
 
We are a leading Sacco with an indisputable record of performance and with a rapidly growing countrywide membership comprising mainly of professionals.
 
The Sacco is seeking to recruit a suitable self-driven, result oriented and highly qualified individual.
 

The Customer Care Assistant will be reporting to the Customer Care Officer and will be responsible for:-
  • Registering new members;
  • Opening new members accounts;
  • Acknowledging cheques and deposit slips and receipting,
  • Responding to customers’ questions and complaints;
  • Assisting customers in filling Sacco forms;
  • Ensuring the reception is neat;
  • Promoting, Marketing and selling of the Sacco products and services;
  • Attending to calls,
  • Updating members’ information in the system;
  • Registering members for mobile banking services; and
  • Any other duties as may be assigned from time to time.
Minimum Academic and Professional Qualifications Required
 
Appointment to the position will be made from persons who:
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  • Minimum K.C.S.E, C Plain,
  • A Diploma in business related field, a Degree from a recognised university will be an added advantage;
  • Have satisfactorily served in the grade of sales executive / Direct sales officer or comparable position with similar responsibilities.
  • 2 years relevant experience.
  • Qualification in Public Relations  is an added advantage,
Attributes / Skills
  • Good knowledge of the market and the Financial products and services
  • Self-confidence and Motivated
  • Excellent communication skills- strong written & oral skills
  • Ability to take right decisions quickly
  • Good people, interpersonal and networking skills
  • Business driver and Customer driven
  • Understands the demands, needs, satisfaction etc. of customers
  • Proficient in Microsoft office suite
Mhasibu Sacco Deposit

How to Apply
 
All applications, copies of certificates, relevant testimonials, detailed curriculum vitae, current salary and expected salary to be sent to:- [email protected]
 
The deadline for submission of all application is on or before 15th November 2017 by 5.00pm. 

Kindly note that only shortlisted candidates shall be contacted.

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