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Dec 1, 2017

Network Operations Centre Engineer

Job Title: Network Operations Centre - Network Engineer

Salary: 45k

Key Responsibilities:  
  • Commissioning of VSAT  terminals as per NOC guidelines – Activations & Cross Pol to desired standards
  • Monitor the NMS systems to ensure it is functioning properly at all times. Alert TL immediately if any anomaly noted.
  • Participate in creating/ running/ perfecting current NMS systems.
  • Coordinate with partners and providers for problem solving as per NOC guidelines.
  • Properly monitor and perform tasks given in Hosted VNO Management, SCPC/DVB/SCPC/ Broadcast/ Collocated (and all)  new sites activations and/ or Planning for the activation with Upstream providers. 
  • Perform maintenance and troubleshooting Satellite Network/ Teleport & Data Centre as required.
  • Providing technical support to field engineers and participating in organised trainings.
  • Responsible for troubleshooting of (VSAT RF issues for partners) with minimum downtime.
  • Monitoring the VSAT Traffic & assist in maintaining the network for “Minimum Downtime”.
  • Timely weekly Reports to NOC Team Leader
  • Handle changes request (CR) received as per NOC SLA.
  • Monitor if network performance reports are generated as desired pattern and delivered on time and alert TL if any anomaly noted.
  • Work in shifts as per NOC timetable.
  • Respond to client queries’.
  • Escalate issues to TL if unable to resolve within required time.
  • Make proper use of ERP and NOC Databases as per guidelines
  • Bachelor's Degree / Diploma in Electronics and communication
  • SCPC support, Media and Broadcast operation, Basic IP Networks, Basic Systems Integration, Strong Customer Relations & Proper Phone & Email Etiquette.
  • VSAT product knowledge, SCPC, Basic IP & System integration
  • Media and broadcast products knowledge,
  • IP & Systems Integration
  • Customer Relations.
  • ICT Industry
  • VSAT Systems and installation
  • Media uplink products like Scopus, Harmonic, DSNG installation
How to Apply
Send your updated CV to [email protected] by 4th December  2017

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