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Dec 19, 2017

Salon Front Office / Admin Coordinator

Our client in a salon firm is looking to recruit a vibrant front office coordinator to join their dedicated team.

Salary: 15k+ Commissions
Job Responsibilities
  • Greet clients professionally and courteously & checking-in guests in/out.
  • Cash handling: Payments, banking, petty cash expense and overall accountability.
  • Post/Record every sale in the system and manual ledger.
  • Answering the mobile phone: calls/ sms & WhatsApp and consequently schedule appointments as per client request
  • Ensure bookings by clients do not overlap in staff schedule.
  • Social Media Engagement: Respond to queries on any social media platforms salon Facebook page.
  • Assess client needs and recommend services that they are not aware we offer.
  • Ordering & monitoring Salon supplies: Nail & Barbering supplies.
  • Monitor & check inventory on products in the retail shelf.
  • Ensure the physical inventory of products in the retail shelf, record stock take figures.
  • Awareness of the trends in the hair and nail industry.
  • Schedule weekly staff meeting to keep abreast with issues at hand.
  • Keep updated records of every incident within the salon.
  • Order supplies on time, ensure suppliers deliver correct orders.
  • Ensure salon hygiene standards are maintained.
  • Manage staff attendance by synching days off / unplanned absence.
Qualifications & Skills:
  • Sales & Marketing qualification.
  • Previous experience in sales, customer care and administration.
  • Experience in salon/spa environment a plus.
  • Microsoft Word and Excel computer skills
  • Basic Computer troubleshooting skills: eg running antivirus.
  • Professional phone presence and dress code

If qualified kindly send your CV to [email protected] clearly indicating “front office coordinator “on the subject line by 20th Dec 2017.

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