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Dec 21, 2017

Service Technician Job in Nairobi

Job Vacancy: Service Technician
Location: Nairobi
Industry: Manufacturing
Our client, a leading worldwide manufacturer and distributor of protective packaging systems that apply plastic and steel strapping is seeking to recruit a Service Technician. 

The candidate will be expected to service, repair and maintain SPSL packaging machines used by the customer. 

Duties and Responsibilities
  • Receive customer calls and inquiries for service of equipment; understand the nature of the call, and schedule a date and time of attending the call.
  • Log in the call in the customer call register and ensure follow up.
  • Diagonise customers equipment faults and offer comprehensive solutions
  • Prepare quotations for the repair of customer equipment within the shortest time possible
  • Liaise with the stores departments to ensure spares are ordered and delivered to the customer
  • Ensure that all the work done and spares supplied to the customer are invoiced and assist the sales representative in debt collection.
  • Prepare comprehensive reports on work done at the customers and recommendations and submit to the customer within the shortest time.
  • Propose and promote annual maintenance agreements with customers and prepare schedules for preventive maintenance of equipment
  • Actively promote the use of SPSL consumables to customers allocated to him/her.
  • Ensure closure of all customer issues related to the packaging equipment
  • Successfully install and commission SPSL equipment sold to the customer and follow up to ensure smooth operation
Qualification and Experience
  • Bachelor’s Degree or Higher National Diploma in Mechanical, Electrical Engineering or Mechatronics Engineering
  • Must be familiar end of line packaging Equipment.
  • Minimum five years’ experience in related fields.
  • Practical knowledge of repair of Strapping Equipment
  • Mechanical visualization
  • Electrical drawing Interpretation will be an added advantage
  • A valid driving licence and owning a serviceable motor vehicle
To apply, send your CV and cover letter only to [email protected] or before close of business 10th January, 2018. 

Clearly indicate the position applied for and salary expectation on the subject line

NB: Flexi Personnel does not charge candidates for job placement

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