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Dec 20, 2017

SHOFCO Social Worker Coordinator

Shining Hope for Communities (SHOFCO)
Job Title: Social Worker Coordinator
Grade: G7
Section: Member / Client Services
Department: Essential Services
Location / Work station: Kibera

Reporting Relationships
  • Reports to: Site Director / Manager
  • Direct reports: Social workers:, Health, ECD, Education
Job Purpose: Responsible for overall coordination and management of  psycho-social activities  of SHOFCO programs that improve the quality of life and well-being of individuals, groups, and communities through direct practice, policy development, organizing communities and outreach and crisis intervention.
Key Responsibilities and Job Dimensions
  • Provide strategic management for social work in ECD, Education and Health.
  • Manage program development and strategic growth of social work department to ensure targets and goals are met.
  • Evaluate, interpret and apply all policies and procedures relating to the social work services for staff, management and clients.
  • Develop a marketing strategy for program visibility.
  • Monitor expenditure for services provided and make appropriate recommendation for action as necessary.
  • Network with relevant agencies for effective referrals and collaborations.
  • Control and coordinate the work of social workers and ensure they are scheduled according to client requirements.
  • Coordinate, supervise and mentor social workers in the various program areas.
  • Ensure integration of social work with other SHOFCO programs for holistic approach.
  • Recruit and develop capacity of staff to draw key performance indicators and link them with program goals and objectives.
  • Work with program beneficiaries such as caregivers and other relevant institutions for community participation.
  • Review social work documentation for completeness and accuracy.
  • Offer high level psychosocial support to clients on deserving cases.
  • Develop work-plans and monitor implementation to ensure meeting of targets.
  • Review reports from social workers to monitor caseloads of staff, service provision and expenditures for social work.
  • Manage reporting and impact measurement for all the areas of social work.
  • Document best practices and share with relevant agencies and donors.
  • Conduct supportive supervision, working closely with M&E.
  • Develop monitoring tools and disseminate job aids to social workers to capture and monitor department activities for quality and efficiency.
  • Develop schedules and enforce routine.
  • Ensure quality of individualized developmental services are provided.
Job Competencies (Knowledge, Experience and Attributes / Skills).
Academic Qualifications
  • Degree in  Community Development / Sociology / psycho-social studies or reletae field
Professional Qualifications
  • Relevant certification
Other requirements (unique/job specific)
  • Knowledge and expertise in psychology and social work matters
  • Must have at least 3 years working experience in social work and psychology fields
  • Counselling skills/training
  • Computer literacy skills
  • Facilitation/training skills
  • Documentation and reporting
Functional Skills:
  • Adopting practical approaches
  • Examining information
  • Articulating information
  • Managing tasks
Behavioural Competencies / Attributes:
  • Establishing rapport
  • Understanding people
  • Upholding standards
  • Team working
How to Apply:
Interested applicants should send their applications together with a detailed CV to the HR Manager, [email protected]  quoting their current and expected salaries.  

Applications without this information will not be considered. 


Only shortlisted candidates will be contacted. 

Applications should reach us no later than 8th January 2018.

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