Support Engineer Job in Kenya - Kenyan Jobs Blogspot :: A Collection of Jobs in Kenya

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Dec 13, 2017

Support Engineer Job in Kenya

Job Vacancy: Support Engineer
Job Description: Addressing customer inquiries, concerns and suggestions. Serve as experts in the products that the company develops. 

Find solutions to problems with the products and help customers work through technical difficulties. 

Job duties may include:
  • Filing reports regarding product problems
  • Researching technical issues
  • Managing and processing customer orders
  • Walking customers through solutions
  • Reviewing product change requests
  • Learning about product updates and new technologies
  • Support engineers also report defects or offer suggestions for product improvement. Through their investigations, support engineers contribute to product knowledge and help make future technical support easier. 
Additional responsibilities may include taking action to resolve problems, troubleshooting, answering phones calls, and responding to e-mails.

QUALIFIED CANDIDATES should apply through this link by COB 15th December 2017. 

Kindly remember to include your NOTICE PERIOD, CURRENT AND EXPECTED SALARY in your email.  


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